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What e222 Collects and How We Use It

e222 sets out what data we collect, why we hold it, and how you exercise your rights as someone accessing this platform from Pakistan.

Account DataPayment RecordsCookie PolicyYour RightsData Requests
e222 What e222 Collects and How We Use It
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Three paths lead to our privacy team — email, live chat, and your account settings. For formal requests like data access or deletion, email is the right channel as it creates a written record of your query. Live chat works when you need a quick answer about what your account holds. For everyday updates like changing your contact number or adjusting marketing preferences, your account settings handle that directly without involving support at all.

Team online

Email Support

Send data requests — for access, correction or deletion of your records — to our support email. We treat privacy queries separately from general account help and aim to respond with specific answers.

Live Chat

Our chat support can confirm what data your account holds and direct your privacy query to the right team. It is also the fastest way to verify your identity for any data request.

Account Settings

Update your contact details and communication preferences directly in your account settings without contacting our team. Changes take effect immediately on your next login session.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at e222 runs across four areas: how long we keep your records, how cookies work during your sessions, how account login is protected, and how you request changes to your data. Your JazzCash, Easypaisa, and Raast transaction records are part of your account history — stored securely and not shared with any party outside the payment verification chain. When you close your account, most personal data is removed, and financial records are kept only as long as compliance requirements dictate.

Data Retention

We keep your account data for as long as your account stays active and open. After closure, we retain financial records only for the period required by compliance obligations.

Cookie Use

We use session cookies to maintain your login and analytics cookies to understand how the platform is navigated. You can manage cookie permissions through your browser settings at any time.

Account Security

Account access requires OTP verification at login. When our system detects access from an unfamiliar device, an additional identity check is triggered before your session is opened.

Data Access Requests

You can request a copy of the data we hold on your account at any point. Submit the request through support chat or email and we will respond within a reasonable period.

Your Privacy Questions, Answered

These are the questions we hear most often about how we handle personal data on this platform. The answers below cover what we collect, who can see it, how you exercise your rights, and how we protect your payment records — including deposits and withdrawals through JazzCash, Easypaisa, and Raast. If your question is not covered here, our support team is the direct route to a specific answer about your account.

We collect your name, contact details, and payment method identifiers — including records from JazzCash, Easypaisa, or Raast deposits. Device and session data is also logged for security checks.

We share your data only with payment processors and identity-verification services needed to operate your account. We do not sell your data or share it for any marketing purpose.

Contact our support team via live chat or the support email with a data access request. We will confirm your identity before providing a summary of the data we hold on your account.

Yes. Submit a closure and deletion request through our support team. Some financial records may be held for a period required by compliance obligations before full deletion is completed.

Your mobile wallet PIN and full account credentials are never visible to us. We receive only the payment confirmation reference and settled amount from the JazzCash or Easypaisa payment rail.

You can request to view, correct, or delete your account data at any time. You can also update communication preferences in your account settings or by contacting our support team directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.